Return & Refund Policy
At Debbduttaa, we are committed to ensuring that you are completely satisfied with your purchase. If for any reason you are not fully satisfied, we are here to help.
Returns
We offer a 10-day return policy, which means you have 10 days from the date of delivery to request a return.
To be eligible for a return, your item must:
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Be unused, unworn, and unwashed.
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Have all original tags attached.
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Be returned in its original packaging.
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Be accompanied by the original receipt or proof of purchase.
To initiate a return, please contact us at support@debbduttaa.com.
Return requests must be approved before any product is sent back. Items returned without prior authorization will not be accepted.
Return Address
Debbduttaa
BA-47, Sarat Park,
1929 Rajdanga Main Road,
Kolkata – 700107, West Bengal, India
If your return request is approved, we will provide instructions regarding the return process and where to send your package.
For any questions regarding returns, please contact us at support@debbduttaa.com.
Damaged, Defective, or Incorrect Items
We kindly request that you inspect your order immediately upon delivery.
If you receive:
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A damaged item
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A defective product
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An incorrect item
Please contact us as soon as possible at support@debbduttaa.com with your order details and photographs of the product.
Our team will review the issue and work towards a suitable resolution as quickly as possible.
Non-Returnable Items
Unfortunately, we are unable to accept returns for:
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Sale or discounted items
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Gift cards
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Products that have been used, worn, washed, or altered
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Products returned without original tags and packaging
Exchanges
If you wish to exchange a product, we recommend initiating a return request for the original item.
Once your return has been approved and processed, you may place a new order for the desired product.
This helps us ensure faster processing and availability of stock.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, the refund will be processed to your original payment method.
Please allow up to 10 business days for the refund to be completed after approval.
Please note that banks, payment providers, and credit card companies may require additional time to process and reflect the refund in your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at support@debbduttaa.com.
Contact Us
For any questions regarding returns, exchanges, or refunds, please contact:
Debbduttaa Customer Support
Email: support@debbduttaa.com
Address:
BA-47, Sarat Park,
1929 Rajdanga Main Road,
Kolkata – 700107, West Bengal, India
Thank you for shopping with Debbduttaa.